Callisto Labs · Site Handover

Your website, and how to run it.

Your site is live. Three things to set up once, then a five-minute habit. Nothing here needs any technical knowledge.

Business name · date · v1.0

Site passport

The seven parts of this guide, and the account behind each one. Keep this page.

1Web address & domain
yourbusiness.comYours Registered at registrar · Login email · Renews date, about $00 a year
1Hosting
Cloudflare Pages Free, no card on file, nothing to renew.
2Taking money & payments
SquareYours Your existing account. Nothing about it changed.
3Getting the enquiries
Web3FormsYours Registered to email · Free, nothing to renew
4Where your photos live
CloudinaryYours Registered to email · Free plan, no card, nothing to renew
5Telling people it exists
Your Google Business Profile, socials and print Nothing to set up here — a checklist of everywhere the address goes.
6Keeping it current
Square, plus where your list lives Money lives in Square. Pictures and words live in your list.
7If something looks wrong
your contact Try the table in Part Seven first — most of what looks broken isn't.
Your copy of the site
where the file is One file. Yours. Any developer can host it anywhere.
Part one

Web address & domain

Two pieces make your site answer: the address, which is yours and costs about twenty dollars a year, and the hosting, which costs nothing. Only one of them needs watching.

A

Turn auto-renew on, then leave it alone

Your site answers at the web address on the passport, registered in your name. Nothing about the site depends on who built it — point the domain somewhere else one day and the site follows.

Set auto-renew once and forget it Turn auto-renew on at your registrar and the domain looks after itself — no annual chore. The one thing that still catches people is a card that expired or got replaced: auto-renew can't charge a dead card, and that notice usually lands in spam. Worth one reminder a year to check the card on file is still current.
B

Your hosting: nothing to pay, nothing to do

Hosting is the computer that hands your site to whoever asks for it. Yours sits on Cloudflare Pages — free, no card on file, no monthly bill, and nothing that expires. There is no account for you to log into and no renewal to miss.

It is also the one piece on the passport not in your name, and that is deliberate. Everything that matters — the address, the payments, the enquiries, the photos and the site file itself — is yours. Hosting is the only replaceable part, and replacing it is an afternoon's work for any developer.

Why this matters Point your domain at a different host one day and the site follows, unchanged. You are never locked to who built it, and nothing you rely on can be switched off from the outside.
Part two

Taking money & payments

Your site doesn't touch cards — Square does, exactly as it does in the shop. Same rate, same account, same payouts.

A

Make a Square link, paste it in

In the Square app, open Payment Links. For each item on your site:

  1. Create a link, name it the same as it appears on the site, set the price.
  2. Copy it — it looks like square.link/u/xxxxxx.
  3. Paste it into where the links live, next to that item.

About a minute each, and you do the whole thing from your phone.

Your rate doesn't change Square charges the same on a payment link as on any other online sale. Moving your storefront onto your own site costs you nothing per order.
B

Buy something from yourself, then refund it

Before you tell a single customer the site exists:

  1. Open your site on your phone, off wifi.
  2. Buy the cheapest item with a real card.
  3. Check the money lands in Square and the receipt arrives.
  4. Refund it from Square.

Five minutes, and it's the only way to know the whole chain works.

Part three

Getting the enquiries

A

Register the form to your own email

  1. Go to web3forms.com and enter the inbox you actually read on your phone.
  2. Confirm it. You'll get an access key — a long string of letters and numbers.
  3. Paste it into where the key goes.
  4. Fill in your own form as a test. Check it arrives, and check spam.
Register it yourself The key is tied to whichever email creates it. If someone else registers it, every enquiry for your business lands in their inbox instead of yours.
Free, and changeable 250 requests a month, far more than you'll need. If you ever change email address, update it in your Web3Forms account — the website doesn't need touching.
Part four

Where your photos live

A photo needs a permanent web address before a website can show it. This is the one people get wrong, and it fails weeks later rather than straight away.

A

Open a free Cloudinary account in your name

Photos need a permanent web address before a website can show them. Yours live in a free Cloudinary account in your name.

  1. Sign up at cloudinary.com with your own email. Free plan, no card.
  2. Drag a photo in. It gives you a link — that's what goes on your site.
  3. It resizes and compresses automatically, so photos straight off your phone are fine.
Photos from social media won't work Instagram, Google Photos and similar hand out links that expire — the picture shows up today and vanishes in a few weeks. Always upload the photo properly rather than copying a link from a post.
Plenty of room The free plan covers far more than a shop your size will use. If you ever get close, we'll tell you before it becomes a problem.
Part five

Telling people it exists

A site nobody knows about is the most common way this fails, and it has nothing to do with the site. Your address goes everywhere your name already is.

Part six

Keeping it current

A site showing last month's stock is worse than no site — it tells customers you're not paying attention.

A

Where each thing changes

  • Prices — in Square. The site follows automatically.
  • Marking something sold — how yours works
  • Adding something new — how yours works
  • Photos — upload to Cloudinary, copy the link it gives you, paste it into where the list lives. It shrinks the photo for the web automatically, so a big picture off your phone is fine.
  • Wording — how yours works
Rule of thumb Money lives in Square. Pictures and words live in where yours lives.
B

Five minutes, once a week

  1. Open your own site on your phone, the way a customer would.
  2. Anything showing as available that's actually gone? Mark it sold.
  3. Anything new worth adding?
  4. Check the enquiry inbox, including spam.
Part seven

If something looks wrong

Try the middle column first. Most of what looks broken isn't.

What you seeTry this first
Site won't load Try another phone or network. Then check the domain renewed — if the card on file expired, auto-renew fails quietly and the notice goes to spam.
Loads but looks broken Pull down to refresh. Phones remember old versions for a few hours after a change.
A buy button does nothing Check that item's payment link still exists in Square. Deleting a link breaks the button.
No enquiries arriving Check spam, then send yourself a test. Check the email on your Web3Forms account is still one you read.
A sold item still showing Not a fault — mark it sold the way we showed you.
Payment taken, no order Square is the record. If it's in your Square dashboard the sale is real and the customer is fine.

Still wrong after that? Send your contact a screenshot and which phone you were on.

No charge

  • Anything that stops working through no fault of yours
  • Showing you again how to update something
  • Help reading an error or a renewal notice
  • Moving the site to your own hosting if you ask

Quoted separately

  • New pages or new features
  • Design changes and rewrites
  • Rebuilding after someone else edits the file
  • Updating your content on your behalf
Callisto Labs · Site Handover v1.0 your contact